Over the last several weeks, Coronavirus (COVID-19) has quickly spread across the nation, heightening concerns for the continued health and welfare of our families and our communities. During this difficult time, the entire Direct Radiology team wishes our customers, their employees, and everyone the best in safety and health.
For hospitals, imaging centers, and other health care providers, Direct Radiology is a trusted emergency resource for teleradiology services. Emergency rooms are being inundated with potential COVID cases and inpatient volume is spiking, requiring unprecedented utilization of healthcare resources.
As many of our customers may be faced with an inability to maintain sufficient radiology coverage in the weeks ahead, we stand ready to help. Our goal is to provide the highest level of teleradiology services and support, to enable our customers to continue to provide ongoing service for their patients, now more than ever. With so many unknowns as this pandemic continues to evolve, we have all of our available remote technology-enabled resources in place to respond to any requests for help we may receive. We’re committed to not only providing uninterrupted teleradiology coverage during our typical hours of service but also doing everything we can to be an available resource during any other times of need, whether due to staff shortages, restrictions to facility access, or other as yet unforeseen effects of this pandemic and our collective response.
To our customers—we thank you for your continued dedication to your patients and your communities during a time when access to care is so critical. We value our customer partnerships and stand together with them to provide high quality imaging services and support. We encourage our customers and other healthcare providers to reach out and engage us on pandemic response needs for teleradiology coverage; our team will follow up directly to address specific needs and requests. We will get through this together. Be safe and be well.